Team Lead – BPO ( Inbound Voice Process)
ADVENXA
IndiaPosted about 1 month agoDiscoveredMatch locked
Full TimeCustomer Services Jobs
About the role
Team Lead - BPO ( Inbound Voice Process) Minimum 5 years of experience in any BPO Inbound Voice with 2 years in Team handling (Mandatory) Location: Infopark, Kakkanad, Kochi Shift: Night Shift (Monday-Friday) Salary: Up to ₹ 7.5 LPA Education: Bachelor's Degree Mandatory Responsibilities Monitor daily call performance, quality, and productivity of the team Ensure SLA, KPI, and client targets are c
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