Team Lead BPO
Artech Infosystem Private Limited
Hyderabad, TelanganaPosted about 1 month agoDiscoveredMatch locked
Full-time5+ years expCustomer Services Jobs
About the role
We are looking for a customer-focused AM position , KPIs, SLAs, to deliver high-quality support through digital chat platforms. Key Responsibilities Handle inbound customer interactions via chat with professionalism and empathy. Understand customer issues and provide accurate and timely resolutions. Maintain quality, productivity, and customer satisfaction metrics (CSAT/NPS). Document chat interac
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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