Tax Operations Administrator

As a Tax Operations Administrator, you'll support the delivery of tax reporting, certification and mailing activities for our clients, helping to ensure information is processed accurately and regulatory deadlines are met.

The role combines administration, data validation, customer support and regulatory reporting activities. You'll review and respond to queries, process tax documentation, prepare reporting data and carry out detailed quality checks to ensure information is accurate and complete. During reporting periods, you'll support the preparation and validation of data used for regulatory submissions and tax statement production.

Working closely with colleagues across multiple regions, you will contribute to the smooth delivery of annual reporting cycles while developing a strong understanding of the processes, regulations and requirements that underpin the work of the team.

Key responsibilities include:

• Reviewing and responding to internal and external queries
• Processing and validating tax forms and certifications
• Supporting annual tax reporting activities and regulatory submissions
• Preparing data for tax certification mailings
• Performing quality checks to ensure data accuracy and completeness
• Maintaining and updating team procedures and process documentation
• Managing workloads effectively to ensure key deadlines are achieved
• Supporting continuous improvement initiatives within the team
• Collaborating with colleagues across multiple regions to deliver a high standard of service

We're looking for someone who is highly organised, detail-oriented and comfortable working in a deadline-driven environment. You'll enjoy working with data, following established processes and delivering accurate, high-quality work. Equally important is your ability to work collaboratively within a small team, build positive working relationships and maintain a professional approach.

Full training will be provided, so we're particularly interested in individuals who are eager to learn, have a methodical approach to their work and are looking to develop specialist knowledge within a supportive team. Key skills and experience include:

• Strong Excel skills
• Previous administration experience
• Excellent attention to detail and accuracy
• Strong organisational skills with the ability to manage competing priorities
• Effective written and verbal communication skills
• A positive, proactive and collaborative approach

Desirable experience:

• Knowledge of SCRIP or EQ
• Experience within a regulated, financial services or operational administration environment