Tax & Legal Services - AI Product Manager (Dubai)

Proven ability to identify and shape the right problems to solve, including:

• Engage Tax & Legal practitioners and business leaders to understand pain points, processes, users, and desired outcomes
• Convert ambiguous requests into user journeys, prioritised use cases, product requirements, and acceptance criteria
• Evaluate value, feasibility, data readiness, risk, and effort; challenge requests when a simpler approach is better
• Maintain a clear roadmap, prioritised backlog, measurable objectives, and explicit product success criteria

Demonstrated ownership of end-to-end delivery with a multidisciplinary squad, including:

• Plan releases, milestones, capacity, dependencies, and critical paths; meet commitments without sacrificing essential controls
• Run disciplined sprint planning, backlog refinement, demos, issue resolution, and delivery reporting
• Control scope, priorities, budgets, and blockers; escalate delivery risks early with options and recommendations
• Coordinate requirements, design, development, integrations, testing, UAT, approvals, rollout, and handover
• Deliver reliably under time pressure while keeping teams focused, accountable, and supported

Excellent ability to align stakeholders with different priorities and backgrounds, including:

• Build trusted relationships across business, Technology, Risk, Compliance, Security, Privacy, and leadership teams
• Lead decision forums and resolve tensions between business urgency, technical feasibility, and risk appetite
• Bring control functions into design early, track reviews and sign-offs, and maintain transparent ownership of risks

Strong practical AI literacy, with a commitment to learning as the field evolves, including:

• Understand LLM applications, RAG and enterprise search, document AI, agents, workflow automation, and integrations
• Understand AI limitations: incorrect or ungrounded outputs, data sensitivity, evaluation, human review, and ongoing monitoring
• Demonstrate working knowledge of Harvey and where it can support legal and professional-services workflows
• Assess Harvey or other platforms against bespoke builds with engineers, balancing quality, risk, effort, and cost
• Stay actively informed on new AI models, vendor features, best practices, and emerging risks; translate learning into product decisions

Ability to turn releases into sustained business outcomes, including:

• Define adoption plans, pilot groups, user training, communications, and operating-model changes
• Track product use, time saved, quality, satisfaction, risk reduction, and other agreed value measures
• Use feedback and operating data to own support handover, issue resolution, and the improvement backlog

Good judgement in regulated and confidentiality-sensitive environments, including:

• Work with risk owners on data protection, access control, confidential information, auditability, and vendor controls
• Define human review, evaluation, traceability, and production-release safeguards with the required sign-offs

• Strong experience delivering digital or AI-enabled products in a complex organisation; evidence of shipping on time and driving adoption
• Hands-on familiarity with Harvey is required; experience applying it in legal, tax, or other professional workflows is highly desirable
• Experience in Tax, Legal, Financial Services, or another regulated industry is a strong plus
• Ability to quantify benefits and understand enterprise SaaS, APIs, and Azure-based delivery is a plus

• A highly accountable delivery leader who closes the loop from business need to launched, used product
• Calm, decisive, and organised under pressure, with a strong bias for action and ownership of deadlines
• An excellent relationship builder who can influence business, technology, and control stakeholders without relying on hierarchy
• Genuinely curious about AI: continuously testing, learning, and updating judgement as technology changes
• Comfortable with ambiguity, candid about risks, and committed to measurable business impact