Systems Analyst
About the role
Minimum Education
- Bachelor's Degree or equivalent in business, information systems, computer science, or a related quantitative discipline.
Minimum Experience
- 3-5 years of Oracle E-Business Suite (EBS) Systems Analyst experience, specifically with Release 12.0 Financials: • Accounts Receivable (AR) application functionality
- Advanced Collections application functionality
- Financial Month-End Close processing
- User Access administration and Role Security administration
- 3-5 years of experience supporting Oracle EBS project engagements (e.g., application release upgrades, business requirements gathering, and interpreting requirements to liaise with technical developer teams and Oracle support personnel).
- 3-5 years of business systems experience, including system requirements analysis, systems help desk/support, systems training, business process design, technical documentation, or Agile/Scrum project delivery.
- 3-5 years of PL/SQL proficiency to query Oracle table data for troubleshooting, reporting, and data analysis.
- Experience managing Oracle application issues across multiple application environments (Production and non-Production instances).
- Hands-on experience working with case management systems, including Oracle's Service Request (SR) tools and processes.
Knowledge, Skills, and Abilities
Technical & Functional Expertise
- Deep functional understanding of Oracle EBS R12 Financials architecture, workflows, and configuration.
- Demonstrated ability to write and execute PL/SQL queries against Oracle database schemas for data investigation.
- Proven track record of monitoring and maintaining Oracle program and batch job runtime performance standards.
- Familiarity with environment management, patch/upgrade validation, and facilitating User Acceptance Testing (UAT).
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Analysis & Problem Solving
- Ability to analyze business operations, identify bottlenecks, and design effective automated solutions.
- Strong troubleshooting and problem-solving skills in application support, issue triage, and process automation.
- Demonstrated business impact from prior systems and implementation work.
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Communication & Collaboration
- Fluency in English (written and verbal).
- Strong human-relations, communication, planning, and organizational skills.
- Ability to present and communicate effectively with management and key stakeholders.
- Proven ability to collaborate with business end-users and technical development teams to translate operational needs into actionable functional specifications and user stories.
- Ability to create, read, and interpret comprehensive system and technical documentation.
Accuracy & Attention to Detail;Analytical Skills;Problem Solving Skills;Microsoft Office & PC Skills;Numerical Skills Bachelor's Degree/equivalent in business or related quantitative discipline.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company
Our Philosophy
Our Culture
Not included in the source posting: benefits.
Skills
Who can apply
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