Support Lead
HCLTech
Pune, Maharashtra, IndiaPosted about 2 months agoDiscoveredMatch locked
Full-time3+ years exp
Key Responsibilities
- Maintain, govern, and continuously improve maintenance and work order system within enterprise systems (e.g., SAP PM, EAM, CMMS).
- Ensure the accuracy, consistency, and completeness of work orders and related external orders
- Develop and implement preventive maintenance plans and mobile solutions
- Analyze work orders, preventive maintenance plans in quality and identify opportunities to improve data integrity, standardization, and system utilization.
- Collaborate with maintenance, engineering, reliability, operations, and supply chain teams to establish and maintain fit-for-purpose approch.
- Generate and maintain reports, dashboards, and KPIs related to work orders, preventive maintenance plans and mobile solutions
- Participate in continuous improvement projects aimed at enhancing maintenance effectiveness and asset management processes.
- Ensure close collaboration other SAP systems owner e.g. SAP PS, SAP MM, SAP FI/CO
- Provide Training and Support to sites except Germany
- Provide 1st level support
Preferred Qualifications and Competencies
- Degree in Mechanical Engineering, Process Engineering, Industrial Engineering, Information Systems, or a related technical discipline.
- 3-7 years of experience in Asset Master Data Management, Maintenance Excellence, Asset Management, Reliability Engineering, or Maintenance Planning environments.
- Strong understanding of maintenance and asset management processes, equipment structures, and asset hierarchies.
- Experience with SAP PM, EAM, CMMS, or similar maintenance management systems.
- Knowledge of master data governance, data quality management, and data standardization practices.
- Experience working in complex industrial, chemical, manufacturing, or process industry environments.
- Strong analytical, organizational, and problem-solving skills.
- Attention to detail with a focus on data accuracy and process compliance.
- Ability to work effectively in international and cross-functional teams.
- Good English communication skills, both written and spoken.
Nice-to-Have Qualifications
- Experience with SAP PM master data creation and governance.
- Knowledge of equipment BOMs, spare parts management, and maintenance planning processes.
- Experience with Power BI, Excel, data analytics, or reporting tools.
- Familiarity with reliability and asset management frameworks such as ISO 55000, RCM, or Maintenance Excellence methodologies.
Key Responsibilities
- Maintain, govern, and continuously improve maintenance and work order system within enterprise systems (e.g., SAP PM, EAM, CMMS).
- Ensure the accuracy, consistency, and completeness of work orders and related external orders
- Develop and implement preventive maintenance plans and mobile solutions
- Analyze work orders, preventive maintenance plans in quality and identify opportunities to improve data integrity, standardization, and system utilization.
- Collaborate with maintenance, engineering, reliability, operations, and supply chain teams to establish and maintain fit-for-purpose approch.
- Generate and maintain reports, dashboards, and KPIs related to work orders, preventive maintenance plans and mobile solutions
- Participate in continuous improvement projects aimed at enhancing maintenance effectiveness and asset management processes.
- Ensure close collaboration other SAP systems owner e.g. SAP PS, SAP MM, SAP FI/CO
- Provide Training and Support to sites except Germany
- Provide 1st level support
Not included in the source posting: about the role, benefits.
Skills
sapexcelpower-bi
Who can apply
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