Support Lead
HCLTech
Bangalore, Karnataka, IndiaPosted about 2 months agoDiscoveredMatch locked
Full-time
Job Summary
To execute continuous improvement activities, work on root cause analysis, and provide technical assistance to resolve customer issues.
Key Responsibilities
- To troubleshoot and resolve critical and complex tickets.
- To create the root cause analysis for critical issues/faults (hands on working).
- To implement any necessary preventive measures to reduce future defects.
- To provide technical assistance to the team members in resolving customer issues.
- To execute continuous improvement activities and to improve the teamâs performance.
Skill Requirements
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Other Requirements
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Not included in the source posting: about the role, benefits.
Who can apply
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