Supervisory Government Information Specialist

The Traveler Engagement Division (TED) provides information to the traveling public on TSA programs and activities and responds to their inquiries, requests, compliments, or complaints. TED supports the Agency's work to improve the U.S. Government's engagements with the public and supports the TSA workforce by managing public expectations. TED is comprised of the Redress Branch; Traveler Civil Rights and Engagement Branch; Customer Experience Branch; and Freedom of Information Act (FOIA) Branch. You must possess U.S. citizenship or be a U.S. National. You must have reached the minimum age (18) at the time of application. Selective Service registration is required. You must be able to obtain and maintain a Secret Clearance. You must complete a favorable Single Scope Background Investigation (SSBI). Supervisory/Managerial Probationary Period Requirements: Unless previously completed, you must satisfactorily complete a one-year supervisory probationary period to continue in this supervisory/managerial position. If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment. Applying to this announcement certifies that you give permission for TSA to share your application with others in DHS for similar positions. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.