Strategic Alliance Lead - Director
Location(s) – Europe (UK, France or Belgium) or United States (East Coast)
Strategic Alliance Lead
About Cerba Research
Why Join Us?
Real Ownership, From Day One –
A True Blank Slate –
Executive Access –
Global Reach, Real Impact –
How You Will Add Value
Owning strategic alliance leadership
Building and running the governance model -
QBRs, executive steering committees, escalation pathways; from the ground up
• Acting as the voice of the customer internally and the voice of Cerba Research externally, translating what each side actually needs into action
•
Driving strategic account growth -
Coaching and elevating the existing portfolio oversight team
Your Responsibilities
- Serve as the designated executive and operational lead for assigned strategic partners, sole-source relationships, and preferred-provider agreements
- Lead the implementation and onboarding of newly signed strategic partnerships, coordinating cross-functional readiness and governance structures
- Monitor and ensure compliance with MSA commitments, service levels, and contractual obligations - proactively identifying and closing gaps
- Define, track, and report KPIs including study award rates, turnaround time, quality indicators, and customer satisfaction, translating them into executive-ready insight
- Build and maintain trusted relationships with senior stakeholders across Procurement, Vendor Management, Clinical Operations, and Executive Leadership
- Lead resolution of complex operational, quality, or commercial issues affecting strategic partners, coordinating cross-functional teams to close them out
- Develop and maintain Strategic Alliance Plans covering stakeholder mapping, growth targets, competitive positioning, and expansion opportunities
Travel
About You
You've owned a strategic alliance relationship in CRO or central/specialty lab services from the point it was awarded. You're as comfortable in the detail with a project team as you are across the table from a senior procurement or clinical leader. You'd rather build the framework than be handed one.
- Bachelor's degree in Life Sciences, Business Administration, Clinical Research, or a related field (advanced degree preferred)
- Minimum 5 years in strategic account management, alliance management, or business operations within CRO, central laboratory, or a related life sciences environment, lab alliance experience preferred, CRO alliance experience essential
- Demonstrated experience owning a strategic partnership, preferred-provider agreement, or sole-source relationship end to end
- Comfortable operating in a heavily matrixed organization. You're able to influence delivery teams and senior leadership in both directions without formal authority over either
- Executive-level stakeholder engagement experience, ideally including pharma procurement or vendor management
- A genuine interest in mentorship and team development, this role includes elevating the capability of the wider team
•
Fluent in English
Not included in the source posting: qualifications.
Skills
Who can apply
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