Sr. Product Manager, Global Loyalty Rewards

As a Sr. Product Manager on the Global Loyalty team, you will design, launch, and scale a global solution enabling high-impact rewards programs that drive meaningful consumer engagement.

• Own the product lifecycle, roadmap, and backlog, translating client and business needs into requirements and partnering with technology and design teams to deliver features from concept through launch and ongoing optimization
• Lead commercialization and go-to-market strategy, including market evaluation, business cases, pricing, positioning, governance, and profitability planning
• Engage in strategic planning and discovery, by serving as the voice of the customer, to define phased scope and delivery approaches that balance near term impact with long-term scalability
• Partner with sales engineering and solutioning teams on pilot client launches, using implementation insights to refine requirements and shape a scalable product roadmap
• Manage the global client pipeline and equip regional teams with the tools, training, and support needed to sell, onboard, and manage clients and their rewards programs successfully
• Leverage data analysis to inform product enhancements and optimize user experience, constantly seeking opportunities for improvement through actionable insights
• Establish and track key metrics to monitor product health and progress toward team objectives
• Collaborate with cross-functional groups, internally and externally, including technology, legal, pricing, risk, sales, etc., to ensure successful product enablement and regulatory adherence in global markets

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Visa will accept applications for this role until at least 10/30/26.

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Proven experience launching new products, ideally in the payments and/or technology industries
• Demonstrated ability to collaborate with global teams and build strong relationships with internal and external partners
• Experience organizing, managing, and implementing complex projects directly or through supervision, with strong attention to detail
• Exceptional written, verbal, and storytelling skills, with the ability to influence diverse audiences
• Experience in roles such as product manager, product owner, business process analyst, or sales operations
• Experience applying Agile principles across design, development, testing, and product management
• Experience developing and launching scalable software products that support client and consumer experiences
• Experience with loyalty and rewards programs, particularly with issuers and/or processors
• Agile certifications such as CSM, CSPO, or equivalent
• Experience identifying, assessing, and managing tradeoffs in product development
• Experience identifying points of failure and developing error-handling approaches that strengthen product resiliency
• Exceptional verbal and written communication and storytelling skills, with the ability to influence and engage diverse audiences

Information for US Applicants

For roles located in the US, the estimated salary range for this position is $153,500.00 to $ 245,900.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.