Sr. Principal CardioVascular Surgery Clinical Specialist

The Clinical Specialist will support cardiac surgery programs throughout Grand Rapids, MI. This territory includes leading academic institutions, high-volume cardiac surgery centers, community hospitals, and strategic growth accounts.

This role offers the opportunity to:

• Partner directly with leading cardiac surgeons and physician assistants
• Drive physician adoption of innovative cardiac surgery technologies
• Support first-case and complex-case procedures
• Lead physician, resident, fellow, and advanced practice provider education initiatives
• Facilitate wet labs and hands-on training programs
• Collaborate with sales leadership to identify and develop growth opportunities
• Support strategic account development and physician engagement initiatives
• Develop expertise across Medtronic's Heart Valve, Left Atrial Appendage Management, Repair, Surgical Ablation, and Revascularization portfolios

• Provides technical leadership regarding implantation and utilization of Medtronic Surgical Based Therapy products and procedures.
• Educates physicians, physician assistants, perfusionists, and operating room staff on indications, procedural techniques, and appropriate use of SBT products.
• Develops and maintains comprehensive clinical and technical product knowledge.
• Assists and serves as a consultant to physicians, customers, and sales staff with troubleshooting and management of complex procedural challenges.
• Serves as a clinical resource during physician adoption and growth phases.
• May assist field and Medical Affairs teams with customer communication regarding device complaints, product evaluations, and explants.
• Provides technical expertise and leadership to support safe and effective adoption of Medtronic technologies.

• Collaborates with sales personnel on physician targeting and attendance at Medtronic-sponsored training programs.
• Engages with physicians and clinical teams before, during, and after attendance at educational events.
• Provides post-training follow-up, procedural reviews, in-servicing, and first-case support.
• Supports minimally invasive cardiac surgery (MICS) and advanced procedural training initiatives.
• Participates in dissemination of peer-reviewed scientific and clinical information.
• Develops and maintains influential relationships with key customers and physician leaders.
• Provides procedural support and clinical coverage during physician adoption and growth phases.

• Supports onboarding and development of new sales representatives and clinical specialists.
• Provides technical expertise for regional education and training activities.
• Assists with physician, resident, fellow, and advanced practice provider educational programs.
• Delivers competitive and product training to sales representatives and clinical specialists.

• Partners with District Managers and Territory Managers to communicate and execute resident and fellow development initiatives.
• Maintains relationships with attending surgeons and academic institutions throughout the territory.
• Supports early-career surgeon education programs and procedural training opportunities.
• Assists in development and execution of future physician education initiatives.

• Maintains expertise in competitive technologies and therapies.
• Effectively communicates competitive information, market trends, and clinical evidence to field teams.
• Remains current regarding peer-reviewed publications, clinical data, and evolving standards of care.
• Delivers clinical and competitive training to field personnel.

• Schedules travel arrangements to ensure multiple objectives are accomplished efficiently.
• Maintains hospital access and vendor credentialing requirements.
• Completes expense reports accurately and in a timely manner.
• Maintains all required training and compliance certifications.
• Effectively manages time, resources, and priorities across a large geography.

• Maintains a high level of communication with Territory Managers, District Managers, Area Leadership, Marketing, Medical Affairs, and key stakeholders.
• Ensures a professional standard of written and verbal communication at all times.
• Collaborates effectively across functions to support physician adoption, account development, and business growth initiatives.

• High School Diploma with a minimum of 12 years experience including cath lab, CVOR, or Clinical experience

OR

• Associate Diploma with a minimum of 10 years experience

Bachelor's degree with a minimum of 8 years of experience

Nice to Have:

• Experience with cardiac implantable devices.
• Experience with education and training techniques.
• Experience with cardiac implantable devices.
• Experience with education and training techniques.

• Ability to support occasional physician training programs, national meetings, wet labs, and educational events outside the assigned geography.
• Available and willing to work evenings and weekends as required to support customer needs and educational programs.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.