Sr Clinical Specialist, ENT - Ohio Valley
About the role
A Day in the Life
Neuroscience
Ear, Nose, and Throat
Clinical Specialist
supports the Ear, Nose and Throat Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district.
This is a field based role.
Responsibilities may include the following and other duties may be assigned.
- Represents Medtronic during surgical procedures by ensuring access to all necessary equipment and products required for the case, device selection, programming, implantation and testing of all device systems
- Provides clinical support in surgeries, troubleshooting and follow ups in hospitals and clinics
- Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues
- Maintains a working knowledge of competitive products
- Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies
- Assists Management and Sales Training department in education/training of new employees in the district
- Complies with required event reporting and documentation utilizing Medtronic technology tools
- Accountable to place an order with customer service for pending purchase orders and product replacement and is responsible for working with materials management to collect POs for cases covered within the territory/district
- Responsible for managing inventory provided for case coverage
- Contributes to the achievement of quarterly goals associated with specific initiatives at the district and/or national level
- Partners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activities utilizing provided business tool(s)
- Visits accounts to replenish literature and establishes/maintains relationships with office staff
- Ability to effectively use a mobile phone, IPAD and PC
- Ability to manage personal expenses and budget effectively
- Ensures personal understanding of all quality policy/system items that are personally applicable
- Follows all work/quality procedures to ensure quality system compliance and high-quality work
We are committed to building a workforce that brings together a broad range of perspectives and experiences at every level. This approach fuels innovation and helps us remain an industry leader - that's why we focus on attracting and developing employees who are patient-centric, passionate, and deeply connected to the needs of the patients we serve.
To learn more about Inclusion & Diversity at Medtronic, click here .
Must Have: Minimum Requirement
To be considered for this role, please ensure the minimum requirements are evident on your resume.
- A High School Diploma or GED with a minimum 8 years of clinical or medical sales experience; or
- An Associate's Degree with a minimum 6 years of clinical or medical sales experience; or
- A Bachelor's degree with a minimum of 4 years of clinical or medical sales experience.
Nice to Have
- Bachelor's degree in a health care related field
- Master's degree
- Registered nurse or HCP with experience in a sterile environment
- Clinical experience with implantable neurological products and patient care
- Experience in servicing medical personnel on product use
- Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
- Understands basic reimbursement and healthcare environment
- Excellent organizational skills and ability to work under pressure
Other Job Requirements
- Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation
- Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts
- Ability to work efficiently and autonomously with little direction when outside of clinical events
- Ability to attend national meetings, district meetings and other training as requested
- Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room
- Ability to lift up to 40 lbs
- Ability to sitting, standing, and/or walking for 8+ hours per day
- Ability to bend/stoop, squat and balance frequently
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel. For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
U.S. Work Authorization & Sponsorship
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Medtronic offers a competitive Salary and flexible Benefits Package
Not included in the source posting: about the role.
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