Solutions Director

We are seeking a Solutions Director to act as a senior implementation leader within our Solution Consulting organization. While our Implementation Managers and Solutions Architects guide customers through day-to-day deployments, the Solutions Director steps in as the strategic anchor for our largest, most complex, and highest-stakes enterprise implementations. In this role, you will be responsible for three core pillars:

1. Executive Oversight of Complex Deployments: Taking ownership of implementation success for strategic, global, and highly complex customer deployments (multi-entity, multi-ERP integrations, complex change management).
2. Team Strategy & Process Scalability: Re-architecting and refining our implementation methodologies, governance frameworks, and delivery playbooks to support hyper-growth.
3. Leadership Development: Mentoring, coaching, and upskilling a team of talented Implementation Managers and Solutions Architects, cultivating the next generation of professional services leaders at Zip.

If you are an experienced consulting or professional services leader who loves combining big-picture strategy with hands-on technical problem-solving, we want to hear from you.

Work in an environment that values autonomy, ownership, and results over micromanagement.

The compensation range for this role is $212,500-$262,500 OTE. The salary for this position is determined based on a variety of job-related factors that may include leveling, relevant experience, education, or particular skills and expertise.

Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work.

• 📈 Start-up equity

• 🦷 Health, vision & dental coverage options

• 🍽️ Catered breakfast, lunch, & dinner

• 🌴 Flexible PTO

• 🏋️‍♀️ ClassPass membership

• 🚍 Monthly commuter benefit

• 🚠 Team building events & happy hours

• 💻 Home office stipend

• 🛜 Phone/internet reimbursement

• 🏠 Hybrid model + 5 flexible remote days per quarter

• 🍼 Paid parental leave

• 🧑‍🧑‍🧒‍🧒 Employee Assistance Program (EAP)

• 🤖 Unlimited AI token usage

• 💸 401k plan

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!