Service & Operations Manager
Equitas Small Finance Bank
IndiaPosted 28 days agoDiscoveredMatch locked
Full TimeAccounting & Finance Jobs
About the role
Role Category Category Weightage Parameters Parameter Weight % Metro Urban SU Rural Service Operations Manager (MSS) Service Quality 15% A/c Opening Success% (FTR) * 90 % FTR in SA/CA, Process accounts with 100% FTR * Needs curing under control 7.5% NA NA NA NA Service Operations Manager (MSS) Service Quality 15% Customer Onboarding and Engagement (Active: 60%, Primary:30% and PH - min 2 at M2 lev
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
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