Service Desk Support Analyst
Cognizant
Augusta, Kennebec CountyPosted about 7 hours agoDiscoveredMatch locked
Full-timeCustomer Services Jobs
About the role
Cloud, Infrastructure & Security (CIS) Position Overview This role provides first-line (L1) technical support as the initial point of contact for users. The position focuses on incident and request intake, troubleshooting, documentation, and timely escalation while building foundational Infrastructure (Infra) skills across core IT domains. Key Responsibilities · Serve as the single point of contac
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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