Connecting Odds
HCLTech

Service Delivery Lead

HCLTech
Colombo, Western, Sri LankaPosted about 2 months agoDiscoveredMatch locked
Full-time

Job Summary

Operations Management , Meeting Client SLA and internal metrics , People Management , Kaizen & Innovation , Solution Mindset

Key Responsibilities

  1. Brining New Ideas And Innovation For Process Development And Overall Organizational Progress.
  1. Improve The Operational Systems, Processes And Policies In Support Of Organizations Mission - Specifically, Support Better Management Reporting, Information Flow And Management, Business Process And Organizational Planning
  1. Individual Should Have Ability To Provide Solutions Commensurate With The Customers’ Needs Within The Ambit Of The Given Environment So As To Lead To Business Results.
  1. Supervise And Coach Team Leaders, Managers On Weekly Basis
  1. Understand Client Requirements And Accountable In Ensuring Support Team Is Meeting Client Expectations

Skill Requirements

null

Other Requirements

null

Not included in the source posting: about the role, benefits.

Who can apply

The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.

Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.

Apply