Senior Transactions Manager
JLL empowers you to shape a brighter way
About JLL
The role
What this job involves
Key responsibilities
Transaction execution excellence • Lead transactions end to end: Independently coordinate medium-complex transactions and lead high-complexity ones, including lease acquisitions, renewals and terminations, with full delivery accountability. • Direct broker and market strategy: Negotiate with brokers, challenge market inputs and direct strategy across the account portfolio to secure favorable positions. • Uphold standards: Make sure account workflows, approval protocols and documentation standards are followed across the team, and that trackers, approval packs, lease inputs and critical dates are accurate. • Present financial analysis: Present analyses to clients, including NPV, cash flow and P&L models, with clear strategic and commercial implications. • Manage RFPs and close actions: Direct RFP strategy and commercial positioning across the portfolio, coordinating legal and finance input through to award, and close open actions within agreed timelines. Client and stakeholder partnership • Set account direction: Use deep knowledge of each client's business and portfolio to shape account strategy and hold relationship oversight across accounts. • Coordinate stakeholders: Lead internal and external broker meetings and manage stakeholder expectations across regions. • Lead workshops and strategic sessions, and lead client communication and presentations so expectations are managed directly. • Anticipate and respond: Respond with urgency and flag risks before they affect delivery. • Grow account value: Develop strategic solutions that strengthen account value and set the growth agenda across multi-service accounts. Strategic advisory and platform governance • Portfolio strategy: Help define and deliver medium portfolio strategy advisory services to clients, providing strategic insights and recommendations that align with their business objectives • Lead advisory on complex decisions: Advise senior client decision-makers on portfolio options, with clear rationale, risk assessment and recommendations. • Set governance standards: Set governance and reporting standards, including quarterly business reviews and KPI reviews, for consistent delivery across the platform. • Drive process improvement: Turn stakeholder feedback into workflow changes, redesign account workflows and embed the revised process across the team. • Partner across service lines: Coordinate all service lines to deliver integrated, multi-service client solutions. Digital, data and innovation • Champion the toolset: Use RFFT, MAPIT, Blackbird, SmartSheet, PAT, Excel, AI, dashboards and JLL GPT to improve speed, accuracy and consistency, and set the example for your team. • Protect data quality: Maintain clean, structured data across trackers, reports and documentation. • Automate: Identify manual, repetitive tasks, then build and deploy automation that measurably reduces effort and turnaround time. • Standardize: Standardize templates and recurring deliverables as best practice for the team. Culture and brand • Lead and develop teams: Lead teams of more than five people for extended periods (six months or more), organize day-to-day workload, mentor junior colleagues, and lead learning, development and knowledge management. • Collaborate: Work effectively with peers, account teams, brokers and cross-functional teams across regions. • Represent JLL: Demonstrate integrity, confidentiality and responsible ownership, and represent JLL with executive presence in senior client and leadership forums.
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