Connecting Odds
HCLTech

Senior Technical Specialist

HCLTech
Noida, Uttar Pradesh, IndiaPosted about 1 month agoDiscoveredMatch locked
Full-time5+ years exp

Role: SAP S/4HANA Materials Management Senior Product Specialist

SHORTDESCRIPTION section. 1 of 6. Section Title: Job Summary

Role Title

SAP P2P SME

Experience Level

•

E4

12+ years (Subject Matter Expert - SME)

Role Overview

SAP P2P SME is responsible for managing and optimizing end-to-end

Procure-to-Pay processes

within SAP (ECC/S/4HANA). The role ensures stable AMS delivery, efficient procurement operations, and continuous service improvement across purchasing, inventory, and invoice management.

Key KPIs

  • SLA adherence (>98%)
  • Incident resolution efficiency
  • Reduction in recurring issues
  • Backlog management
  • CSAT/ACSAT scores (>9 target)
  • Automation/CSI contributions

Typical Role Variants

  • SAP MM SME
  • SAP P2P Functional Lead
  • SAP Procurement Solution Architect

Differentiators for Large Global AMS Accounts (like Husqvarna)

  • Multi-country procurement processes
  • Strong governance & audit compliance focus
  • Integration with Ariba / supplier collaboration platforms
  • Emphasis on automation and digital procurement

1. AMS Support & Service Delivery

  • Provide

L2/L3 support

for SAP MM/P2P processes

  • Manage incidents, service requests, and problem tickets with SLA adherence
  • Perform

root cause analysis (RCA)

and implement permanent fixes

  • Follow

2. End-to-End P2P Process Ownership

Responsible for:

  • Vendor Master Data Management
  • Purchase Requisition & Purchase Order Processing
  • Source determination & pricing
  • Goods Receipt (GR) / Inventory Management
  • Invoice Verification & 3-way matching
  • Payment integration with FI

3. Change & Enhancement Management

  • New project discussions, analysis, roadmap discussions, solution and planning.
  • Manage

Change Requests (CRs)

end-to-end

  • Gather requirements and prepare

Functional Specifications (FS)

  • Coordinate with

ABAP, Basis, and integration teams

  • Support testing phases (

UT, SIT, UAT

) and defect resolution

4. Stakeholder Management

  • Act as a

bridge between business (Procurement, Finance, Supply Chain) and IT

  • Participate in governance meetings, CABs, and service reviews
  • Provide proactive recommendations for process improvement

5. Cross-Module Integration

  • Strong collaboration with:

•

FI (Accounts Payable, Payments)

•

WM/EWM (Warehouse management)

•

Ariba/SRM (if applicable)

  • Ensure seamless upstream and downstream integration

6. Continuous Service Improvement (CSI)

  • Identify automation opportunities:
  • Invoice automation
  • PR/PO validation bots
  • Drive process standardization and simplification
  • Contribute to

7. Documentation & Compliance

  • Maintain SOPs, KT documents, and process documentation
  • Ensure audit compliance (

SOX, internal audits, IMEI/PMEI

)

  • Support quality and governance initiatives

Functional Expertise

  • Strong experience in

SAP MM/P2P (5–12+ years)

  • Expertise in:
  • Purchasing (PR, RFQ, PO cycles)
  • Inventory Management (GR/IR)
  • Invoice Verification (LIV)
  • Account determination
  • Release strategy (workflow approvals)
  • Experience in

Technical Knowledge

  • Ability to create

Functional Specifications (FS)

  • Understanding of:
  • IDocs / EDI / API integrations
  • Basic ABAP debugging knowledge (preferred)

Domain Knowledge

  • Manufacturing / Retail / Supply Chain industry exposure
  • Understanding of procurement lifecycle and supplier management

Must Have Skills

•

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Not included in the source posting: what you'll do, benefits.

Skills

sapartificial-intelligence

Who can apply

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