Connecting Odds
HCLTech

Senior Technical Lead

HCLTech
Chennai, Tamil Nadu, IndiaPosted about 1 month agoDiscoveredMatch locked
Full-time6+ years exp

Job Summary

We are looking for a skilled

Blue Yonder WMS Support Consultant

with 6-7 years of hands-on experience in Production Support, Incident Management, Enhancements, Troubleshooting, and Warehouse Operations Support. The candidate should possess strong techno-functional expertise in BY WMS and work closely with business users, warehouse operations teams, and development teams to ensure stable warehouse execution and business continuity.

Key Responsibilities

  • Provide L2/L3 production support for Blue Yonder (JDA) WMS applications.
  • Investigate and resolve critical incidents within agreed SLA timelines.
  • Perform Root Cause Analysis (RCA) and prepare corrective/preventive action plans.
  • Support inbound, outbound, inventory, replenishment, picking, packing, shipping, and warehouse execution processes.
  • Monitor interfaces, integrations, batch jobs, and application performance.
  • Analyze MOCA traces, logs, and SQL queries to troubleshoot application issues.
  • Coordinate with infrastructure, database, middleware, and business teams for issue resolution.
  • Perform minor enhancements, configuration changes, and deployment validation activities.
  • Execute release support, patch deployments, and post-deployment verification.
  • Support application upgrades, rollouts, and warehouse onboarding activities.
  • Create knowledge articles, SOPs, and support documentation.
  • Participate in on-call support and production support rotations when required.

BY WMS Functional Knowledge

  • BY WMS / JDA WMS / RedPrairie WMS
  • Inbound Operations
  • Outbound Operations
  • Inventory Management
  • Wave Processing
  • Allocation
  • Replenishment
  • RF Transactions
  • Warehouse Configuration

Technical Skills

  • MOCA Commands and Troubleshooting
  • SQL / Oracle Queries
  • Integration Support
  • Interface Monitoring
  • Batch Job Monitoring
  • Log Analysis
  • Unix/Linux Basics

Not included in the source posting: about the role, benefits.

Skills

sqllinux

Who can apply

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