Senior Technical Lead
HCLTech
Bedfordshire, United KingdomPosted about 2 months agoDiscoveredMatch locked
Full-time
Must have
- Independently handle all ServiceNow traffic for L1 and L2 incidents on our governance platform
- Strong problem solving and great learning agility - platform specifics will be covered through training
- Clear written and verbal communication with business users
Good to have
- Basic functional knowledge of AI
- Continuous-improvement mindset - using automation and data insights to control ticket volume and improve efficiency
Nice to have
- ServiceNow workflow or reporting configuration
- Experience supporting an Azure-hosted web platform
Must have
- Independently handle all ServiceNow traffic for L1 and L2 incidents on our governance platform
- Strong problem solving and great learning agility - platform specifics will be covered through training
- Clear written and verbal communication with business users
Good to have
- Basic functional knowledge of AI
- Continuous-improvement mindset - using automation and data insights to control ticket volume and improve efficiency
Nice to have
- ServiceNow workflow or reporting configuration
- Experience supporting an Azure-hosted web platform
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Skills
azureartificial-intelligence
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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