Senior Support Engineer
HCLTech
Gautam Buddha Nagar, Uttar Pradesh, IndiaPosted about 1 month agoDiscoveredMatch locked
Full-time
Job Summary
Incident Management, Problem management and root cause analysis and defect fixing in Optiva
Key Responsibilities
- To troubleshoot and resolve tickets raised by the clients.
- To undertake training programs for new joinees
- To perform knowledge transition during project enhancements
- To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.
- To update self on latest technologies and related areas
Skill Requirements
null
Other Requirements
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Not included in the source posting: about the role, benefits.
Who can apply
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