Senior Strategic Operations Coordinator/Specialist

Draft and manage internal communications (e.g., newsletters, org updates, all-hands content, presentations). Summarize the outcomes of leadership discussions and share them back with stakeholders so decisions land and stick.

• Keep distribution lists, Slack channels, and other communication pathways accurate, reflecting new hires, exits, and org adjustments.
• Plan and execute team events, offsites, and department-wide gatherings in partnership with Buyer leads and key stakeholders, owning format, agenda, and logistics.

•

Prepare leaders for meetings and events with materials, agendas, and logistics, and prioritize on their behalf using a deep understanding of team and business goals. Partner with Coordinators, Program Managers, and Executive Assistants across Etsy.

• Represent BuyerX leaders with professionalism, discretion, and confidentiality in internal and external interactions.
• Serve as a subject matter expert on how BuyerX and Etsy are organized. Build trust across all layers of the group, track cross-group dependencies, and proactively bring challenges, opportunities, and recommendations to BuyerX leadership.
• Own operational enablers such as L&D tracking, expense reports, and budget elements, improving the systems behind them.

•

for the VP, Engineering & VP, Product: manage calendar, travel, and other scheduling, as needed.

• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

• Proven ability to design, refine, and where needed rebuild operating rhythms, processes, and cross-team workflows, with evidence of the results.
• Strong written and verbal communication skills, including synthesizing complex discussions into clear summaries and org-wide communications for a range of audiences.
• Demonstrated experience leading multi-stakeholder projects with minimal direction, managing dependencies, and keeping teams aligned on timelines and expectations.
• High emotional intelligence and a track record of building trust, maintaining discretion, and speaking up constructively across all levels of an organization.
• Sound judgment in prioritizing on behalf of senior leaders and knowing when to decide and when to escalate.
• Experience providing administrative and logistical support to senior leaders, including scheduling, meeting prep, and event coordination.

Compensation & Benefits

In addition to salary, you'll be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family. Base salary is determined by your location, skills, and experience.

Etsy uses two geographic pay zones to reflect the labor markets where we compete for talent: one called Geo-1, covering the New York City metropolitan area, San Francisco Bay Area, and Seattle metropolitan area, and one called Geo-2, covering all other U.S. locations. Salary ranges for this role vary by zone and are listed below.

• Geo-1: 124,000.00 - 168,000.00 USD Annual
• Geo-2: 111,000.00 - 151,000.00 USD Annual

At Etsy, we believe that a diverse, equitable, and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, religion or creed, sex, pregnancy (including childbirth and related medical conditions), gender, gender identity or expression, sexual orientation, age, citizenship or immigration status, marital or familial status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. If, due to a disability, you need an accommodation during any part of the interview or hiring process, please let your recruiter know and we will work with you to meet your needs. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.