Connecting Odds
HCLTech

Senior Site Reliability Engineer Lead

HCLTech
Pune, Maharashtra, IndiaPosted about 1 month agoDiscoveredMatch locked
Full-time

Job Summary

Senior Site Reliability Engineer with extensive experience driving operational excellence, reliability engineering, service maturity initiatives, observability strategies, automation programs, and large-scale production support transformations. Proven ability to lead major incidents, influence engineering and business stakeholders, improve service reliability, and implement enterprise-wide monitoring, automation, and operational governance frameworks.

Operational Leadership & Reliability Strategy

  • Service Reliability Leadership
  • Operational Excellence Programs
  • Reliability Engineering Strategy
  • Service Maturity Improvement
  • Operational Governance
  • Resiliency and Stability Planning
  • Service Performance Management
  • Reliability Roadmap Development
  • Strategic Operational Initiatives

Incident & Problem Management Leadership

  • Major Incident Management
  • Executive Incident Communications
  • Critical Production Event Leadership
  • Root Cause Elimination
  • Problem Management Governance
  • Preventive Control Implementation
  • Incident Trend Analysis
  • Risk Reduction Initiatives

Observability, Monitoring & Reliability Engineering

  • Enterprise Monitoring Strategy
  • Splunk Architecture and Observability
  • Dashboard Governance and Standardization
  • Alert Optimization Programs
  • Event Correlation Strategy
  • KPI and SLA Reporting
  • Service Health Metrics
  • Operational Analytics
  • Error Budget and Reliability Metrics
  • Service Performance Reporting

Automation & Continuous Improvement

  • Toil Reduction Programs
  • Operational Automation Strategy
  • REXX Automation Solutions
  • Continuous Service Improvement (CSI)
  • Process Optimization
  • Operational Risk Reduction
  • Platform Efficiency Improvements
  • Reliability Improvement Programs

Mainframe & Enterprise Platform Support

  • IBM Mainframe Operations Leadership
  • z/OS Platform Support
  • CICS Transaction Processing
  • JCL and REXX Expertise
  • Batch Processing Governance
  • OPC Scheduling Operations
  • Endevor Release Governance
  • Enterprise Production Support

Release & Operational Readiness Governance

  • Operational Readiness Reviews
  • Production Acceptance Criteria
  • Release Governance
  • Change Risk Assessment
  • Customer Onboarding Support
  • Migration and Modernization Readiness
  • Production Support Models
  • Recovery and Supportability Standards

Stakeholder & Cross Functional Leadership

  • Engineering Partnership
  • Product Owner Collaboration
  • Infrastructure Coordination
  • Business Stakeholder Engagement
  • Executive Reporting
  • Technical Risk Communication
  • Service Strategy Recommendations
  • Operational Governance Reviews

Knowledge Management & Mentorship

  • Team Mentoring
  • SME Enablement
  • Knowledge Management Programs
  • Runbooks and Documentation Standards
  • Operational Best Practices
  • Support Organization Enablement
  • Operational Culture Transformation

Skill Requirements

Splunk Netcool Omnibus xMatters Domo Remedy Jira Bitbucket XL Release (XLR) Endevor SDSF File-AID Abend-Aid IDCAMS DFSORT / SyncSort Key Strengths Reliability Engineering Operational Leadership Incident Command and Crisis Management Service Availability Improvement Automation and Toil Reduction Service Maturity Advancement Operational Risk Mitigation Execut

Other Requirements

1.Relevant certifications in Site Reliability Engineering (SRE) or Cloud Services are a plus.

Not included in the source posting: about the role, what you'll do, benefits.

Skills

splunkjirasre

Who can apply

The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.

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