Senior Service Desk Analyst (2nd Line)
Digital Waffle
Leicester, LeicestershirePosted 20 days agoDiscoveredMatch locked
Full TimeIT Jobs
About the role
Role: Senior Service Desk Analyst (2nd Line) Location: Leicester, UK (Hybrid) About the Role Reporting to the Service Desk Manager, you'll be the go-to technical expert on the Service Desk, handling escalations, supporting major incidents and helping to keep service standards high. Alongside the technical side of the role, you'll mentor colleagues, share your knowledge and drive continuous improve
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Skills
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