Senior Sales Operations Analyst
About the role
What You'll Do
Territory, Quota & Capacity Planning
- Lead our annual territory carve for AMER, getting into the weeds of the underlying data to ensure accuracy and equitability, and bringing clear, data-driven recommendations on how we should structure territories to drive focus while giving reps a realistic path to hit their targets.
- Build capacity models that translate growth targets into recommended headcount, territory coverage, and quota scenarios for leadership to evaluate.
Scaling Our Processes
- Bring data-driven recommendations for how our sales processes need to evolve as the region and company grow, identifying bottlenecks before they slow the business down.
- Partner with our Business Systems team to scope and prioritize Salesforce flows and automations.
- Continuously evaluate where manual, one-off, or tribal-knowledge processes need to become documented and repeatable.
Data & Reporting Infrastructure
- Design dashboards (Tableau, Looker, Salesforce, Clari) that give leadership real time visibility into performance.
- Analyze sales data, KPIs, and trends to surface insights on what is working and what isn't, and provide recommendations on where leaders should focus their attention.
- Partner with Sales Leadership on forecasting cadences and keep forecast data clean, current, and trustworthy.
AI-Driven Process Improvement
- Identify opportunities to use AI tools to automate manual Sales Ops workflows, such as data analysis and process improvement.
- Design AI-driven workflows to improve efficiency across the broader sales team.
Who You Are
- Bachelor's degree in a quantitative or business-oriented field, or equivalent practical experience.
•
4+ years
of experience in Go-to-Market Operations, Sales Strategy and Operations, or Revenue Operations at a high growth B2B SaaS company.
- Technically savvy, with a solid understanding of how Salesforce flows and automations work and a sense for the art of the possible; you won't be building these yourself, but you'll partner closely with our Business Systems team to scope, prioritize, and validate the right builds.
- Hands-on experience with Sales tech stack tools such as
Clay
, ZoomInfo, Clari, Gong, or Fullcast.
- Proficient with Google Sheets and BI tools such as Tableau or Looker, with experience building dashboards from scratch.
- Comfortable using AI tools to speed up analysis, data cleaning, and reporting, and curious about where AI can remove manual work from Sales Ops processes.
- Strong analytical and problem solving skills, with the attention to detail to get into the data and make data driven decisions.
- Excellent stakeholder management skills; able to present data and findings to senior sales leaders clearly and concisely, and to build trust quickly.
- A creative, solutions oriented thinker who is energized by ambiguous problems that don't have an existing answer.
- A proactive self starter who takes initiative without waiting to be asked.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $80,000 and $125,000/year, with an expected On Target Earnings (OTE) between $90,000 and $129,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have certain rights available to you in relation to Braze's use of AI:
- To opt out of AI-assisted review of your application, please click the "Learn More" at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.
- To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at talentdata.privacy@braze.com .
Please contact us at talentdata.privacy@braze.com with any questions. To find out more about our hiring process, check out this page .
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Skills
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