Senior Platform Engineer

• Administration and support of Microsoft Teams Rooms on Windows and Android, Teams Phones, room booking panels and other Teams-certified peripherals.
• Troubleshoot complex room issues across devices, Microsoft 365, identity and network services.
• Develop standards and proactive monitoring to improve meeting-room reliability and user experience.
• Develop and maintain automation using

• Automate device management, administration, reporting, monitoring, and remediation activities.
• Automate device management, administration, reporting, monitoring, and remediation activities.
• Lead complex troubleshooting and root-cause analysis across Unified Communications services.
• Develop technical designs, standards and operational documentation.
• Evaluate new Teams capabilities and meeting-room technologies and contribute to technical design and service improvement.
• Work with Microsoft, technology vendors and internal infrastructure, network, identity and security teams.

:

• Microsoft Teams administration, meetings, calling and collaboration services.
• Microsoft Teams Rooms, Teams phones and contact centre technologies.
• Teams-certified AV devices including cameras, microphones, speakers, touch controllers and room peripherals.
• Microsoft Teams Phone and associated calling technologies.
• Microsoft Entra ID and Exchange Online.
• Microsoft Graph API, REST APIs and JSON.
• Advanced PowerShell scripting and automation.
• Monitoring, reporting and proactive service remediation.
• Enterprise network troubleshooting, root-cause analysis and problem management.
• Technical design, documentation and change management.

Education Qualification: Bachelor's degree/Master's degree in Engineering in Computer Science/Information Technology.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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