Senior Marine Complex Claims Adjuster

As a Major Loss Adjuster, you will be focused on handling all aspects of Motor Truck Cargo, Vehicle Physical Damage, Car Hauler Liability, Commercial Property, Contractors Equipment, and Warehouse legal Liability claims. This role is an ideal opportunity to develop your expertise in handling and investigating complex claims. You will deal with genuine claims through a proactive, best practice approach, in line with AIGs quality standards - you will actively promote and demonstrate the principles of 'Treating Customers Fairly' in claims handling. Additional responsibilities include:

• You will proactively identify and review suspect/fraudulent claims on a consistent basis - dealing with such claims in line with our clear guidelines.
• Your work will involve regular contact with internal stakeholders and brokers, (medical) experts, clients' lawyers, victims or their legal representatives. We want you to build effective relationships with internal and external customers, while acting as a point of referral.
• You will have the opportunity to grow your experience by providing support to Team Managers and deputizing in their absence. For example, you will assist with monitoring market/industry practices in claims handling.
• Use the claims experience you gain to help improve our products in collaboration with colleagues in underwriting.

• Knowledge of legal / regulatory and litigation / procedural requirements for marine claims.
• Specialist knowledge of marine technical claims topics is preferred.
• At least some experience in negotiation, mediation, and arbitration.
• Policy language skills enabling accurate and consistent policy wording interpretation.
• Lateral thinking and the ability to problem solve and develop new ideas to improve working practices.
• Strong communication, time management, administrative and report-writing skills.

Ready to accelerate your career? We would love to hear from you.

For positions based in New York, the base salary range is $95,000-$120,000. For positions based in New Jersey, the base salary range is $95,000-$120,000. Your actual compensation will be dependent on your skills, experience and qualifications. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview .

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.