
Senior Manager, Solution Engineering - DocV
Why Socure?
About the Role
What You’ll Do
• Build and lead a Solution Engineering team embedded within Product Engineering.
• Partner closely with Customer Success and Commercial teams to unblock implementations and accelerate customer outcomes.
• Deliver short-term technical initiatives that enable field teams and support active customer engagements.
• Collaborate directly with customers on complex DocV integrations and deployment challenges.
• Develop targeted features, prototypes, and integrations that accelerate adoption of new DocV capabilities.
• Identify and address integration-related technical debt to improve reliability, stability, and operational robustness.
• Establish a strong feedback loop between customers, Customer Success, Product, and Engineering teams.
• Collaborate with Backend and Frontend teams to transition validated solutions into the core product roadmap where appropriate.
• Anticipate recurring customer and field needs and drive scalable, repeatable solutions.
What You Bring
• 8+ years of engineering, solutions engineering, or technical consulting experience.
• At least 3 years of experience leading customer-facing or hybrid engineering teams.
• Strong understanding of APIs, SDKs, and enterprise integration patterns.
• Ability to deliver production-quality solutions in fast-paced, ambiguous environments.
• Strong communication skills and experience working across technical and non-technical stakeholders.
Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process - including interview or onboarding support - please reach out to your Socure recruiting partner directly.
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