Senior Manager, Implementation Project Manager - Wealth Client Experience
Fidelity will not provide immigration sponsorship for this position.
Note
The Role
Senior Manager, Implementation Project Management
Lead the onboarding of new Banks, Trust Departments and Registered Investment Advisors (RIAs)
Support existing advisors
Drive mid‑ to large‑scale implementation projects
, coordinating stakeholders and delivering a world‑class onboarding journey.
- You will take full ownership of the implementation lifecycle, managing client relationships with minimal oversight, navigating complexity with confidence, and ensuring assets transition smoothly.
The Expertise You Have
Series 7 required
- Bachelor's degree in business or finance (Advanced degree preferred)
•
5+ years of financial services experience
, ideally within institutional or high‑net‑worth client management or relationship‑driven roles
- Deep knowledge of
Fidelity's business segments
, financial markets, and the competitive landscape
- Experience with a wide spectrum of investment solutions, products, and services offered to Fidelity clients
Skills You Bring
- Familiarity with
Trust Accounting Systems
, and the Fidelity brokerage platform
- Exceptional
organizational skills
, with the ability to manage multiple, complex relationships and projects in a fast‑paced environment
- Strong
project management
capabilities and a proven ability to execute against deadlines
- Excellent
analytical and problem‑solving
skills
- Knowledge of
Fidelity brokerage policies
, systems (FBSI, XTRAC), and tools (Excel)
- Outstanding
verbal, written, and presentation
Value
Design and execute tailored asset‑conversion plans
Lead the client experience from start to finish
, establishing clear expectations and delivering a smooth, high‑quality onboarding journey.
- Act as a
trusted liaison
, coordinating across FIWMS teams to troubleshoot and resolve client issues quickly and effectively.
- Provide hands‑on support for client needs, including account setup, asset transfers, account maintenance, and service escalation.
•
Evaluate client operating models
Lead mid‑ to large‑scale projects
The Team
Not included in the source posting: benefits.
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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