Senior Field Service Technician - Electrification

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The Senior Field Service Technician role is a critical position within ABB's Electrification Service division, focused on delivering high-quality technical services for electrical distribution infrastructure. The primary objective is to ensure the safe, efficient, and profitable execution of complex service projects involving high-, medium-, and low-voltage electrical systems. This role combines technical expertise, customer engagement, and business acumen to support ABB's mission of ensuring reliable electrical system operation and customer satisfaction.

Responsibilities:

• Technical Service Delivery
  • System Testing and Commissioning: Perform comprehensive testing, commissioning, troubleshooting, repairs, upgrades, and installations on a variety of electrical systems, including switchgear, transformers, protective relays, and control systems.
  • Project Management: Plan and execute service projects from start to finish, ensuring compliance with safety, environmental, and quality standards while optimizing operational efficiency and profitability.
  • Diagnostics and Optimization: Leverage advanced expertise in electrical system diagnostics and protective relaying to identify and resolve complex technical issues, improving customer system performance and reliability.
• Business Development and Customer Relationships
  • Customer Engagement: Proactively interact with customers to understand their operational needs, recommend tailored solutions, and build long-term relationships.
  • Opportunity Identification: Support business growth by identifying new service opportunities aligned with customer needs and company strategy.

Qualifications:

• Education: College diploma or university degree in Electrical Engineering or a related field.
• Technical Expertise: 5+ years of hands-on experience maintaining high-, medium-, and low-voltage electrical systems, including switchgear, transformers, protective relays, and control systems.
• Troubleshooting Skills: Strong electrical and mechanical troubleshooting abilities, with proficiency in interpreting electrical schematics and technical procedures.
• Safety and Standards: In-depth understanding of electrical safety practices, industry standards, and environmental regulations.
• Communication: Excellent written and verbal communication skills in both French and English, with the ability to clearly explain technical concepts to diverse audiences. English is required to communicate with customers outside of Quebec.
• Travel Flexibility: Willingness to travel locally and nationally (approximately 20%), work overtime, and respond to service calls outside regular business hours as required.
• Product Knowledge: Knowledge of ABB Electrification products and services, or comparable products and solutions from other manufacturers.

ABB珍惜每位员工投入、承诺与专业能力。我们始终奉行平等就业原则。我们始终奉行就业平等，始终信赖包容、多样化的员工队伍。我们致力于确保各项政策与行动符合《职业平等计划》的要求，同时设定目标希望打造真正能够代表以下四个群体的员工队伍：

• 女性

• 原住民

• 有色少数族裔

• 残障人士

ABB致力于为残障人士申请者提供合理便利，并鼓励候选人在申请过程中自行说明相关情况。