Senior Director, Portfolio Management
JLL empowers you to shape a brighter way
Transaction Management Lead – RTX Account
Position Overview
Leadership
- Leads transaction management across the ~80MM SF global portfolio, spanning multiple business units
- Leads a team of transaction managers and cross-functional teams across dispersed markets
- Coordinates activity across Leasing Advisory brokers and Work Dynamics TM teams to deliver integrated solutions
- Attracts, hires, and retains top talent; builds team performance through coaching and feedback
- Acts as player-coach, personally engaging on select high-priority or complex transactions
- undefined
Portfolio Strategy & Upstream Planning
- Drives portfolio strategy, including optimization, occupancy planning, and scenario analysis
- Develops multi-year transaction roadmaps that anticipate real estate needs ahead of individual deal triggers
- Leads upstream strategic initiatives and supports executive decision-making prior to transaction execution
- Aligns portfolio strategy with client business objectives across business units and geographies
- Partners with client leadership to translate business priorities into long-term real estate strategy and execution
- Uses portfolio data and insights to support forecasting, pipeline management, and strategic recommendations
Client/Stakeholder Management
- Builds strong executive-level client relationships through strategic, data-driven advisory support
- Serves as single point of contact for TM service delivery and escalations
- Owns TM contractual obligations to the client
- Develops and implements the account business plan
Financial Management
- Owns Transaction Management P&L
- Meets account growth targets and identifies cross-sell opportunities for JLL products
- Tracks fee collection and accounts receivable
Contract Management
- Ensures governance, process consistency, and achievement of KPIs, service levels, and other contracted metrics
- Runs the change control process and manages risk across the portfolio
Operations
- Uses portfolio data and analytics to support KPI reporting and operational decision-making
- Demonstrates agility with technology platforms, portfolio analytics, reporting tools, and data-heavy client systems
- Owns direct reports' professional development and account succession planning
- Builds and maintains SOPs and processes that ensure operational excellence across the portfolio
- Prepares QBRs
Qualifications
- 10+ years in Transaction Management or Corporate Leasing
- Track record leading portfolio strategy across large, multi-geography, multi-business-unit portfolios
- Experience with upstream strategic planning and executive-level decision support
- Strong portfolio analytics skills, including occupancy planning and scenario analysis
- Experience partnering with brokerage/advisory teams to deliver integrated account solutions
- Comfortable working across dispersed markets and cross-functional, mentored teams
Critical Competencies for Success
- Deep understanding of JLL's TM process and its impact on service delivery (SOW)
- Agility with technology platforms, portfolio analytics, reporting tools, and data-heavy client systems
- Strategic thinking paired with hands-on execution across a large, dispersed portfolio
- Capacity to deal with ambiguity and solve complex problems effectively
- Ability to connect portfolio data and insights to forecasting, KPI reporting, and strategic recommendations
Other Personal Characteristics
- Superior client relationship skills at the executive level
- Thrives in a fast-paced, evolving environment with changing priorities and technologies
- Strong communicator with executive presence
- Able to work independently across geographies while remaining a strong team player
- Exhibits honesty and trustworthiness
Travel
- Travel: approximately 10-20%, across client sites and geographies
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation for this position
Personalized benefits that support personal well-being and growth
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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