Senior Consultant, Performance Improvement - Advisory Services (Epic Healthy Planet)

Performance Improvement (PI) Practice within Nordic's Strategic Advisory Services (SAS) is responsible for helping healthcare organizations address some of their most challenging strategic, clinical, and operational problems for clients across the healthcare ecosystem. Members within our PI project teams wear multiple hats to deliver quality work, including building insightful data analyses, gathering requirements, mapping workflows, designing use cases, and researching the latest changes impacting the healthcare industry. As such, our Senior Consultants are expected to:

• Think creatively and support the delivery of a wide range of strategic initiatives
• Have strong communication and collaboration skills as they work closely with client end-users, technical developers, clinical providers, and senior leadership
• Demonstrate qualitative and quantitative management consulting skills
• Lead workstreams and facilitate client-facing meetings

With guidance and mentorship from project and practice leadership, the Senior Consultant role provides individuals with extensive opportunities to gain experience across clinical, financial, patient experience, and technical solutions sought after within the healthcare industry to improve wellness and care for all.

A Consultant within PI will be responsible for, but not be limited to:

• Partner with PI team members to

and demonstrate the value of the solution throughout the client engagement.

• Collaborate with project leadership to develop and maintain

including but not limited to workplans, status reports, decision and risk logs

• Create

to drive unique solutions to complex healthcare problems

• Develop detailed

for both internal team and client review

• Facilitate

• Conduct detailed analyses to

, as well as implementation recommendations

• Consistently deliver work products that are

• Contribute to

• Develop and update related

.

• Review and

before submission

• Complete

application workflows that support care management, quality reporting, patient engagement, and cross-continuum coordination

• Work directly with end users and leaders to

tied to population health and value-based care outcomes

• Lead client-facing meetings regarding

to improve performance across quality and value-based programs

• Collaborate with internal leadership and EHR architects on

junior resources

• Demonstrate and embody

• Bachelor's degree preferred, with a

in the healthcare industry (e.g., healthcare organization, consulting) preferably within hospital administration (e.g., finance, supply chain, HR, decision support, informatics) or revenue cycle (e.g., registration/patient access, HIM, coding, revenue integrity or billing/follow-up/denials management), or Value-Based Care

Professional Attributes

• Strong

in solving complex problems

• Strong

(e.g., translating data to information, identifying themes, storyboarding)

• Ability to

• Ability to

and able to quickly pivot assignments based on changing priorities

Core Software Skills

• Current Epic Certification in Ambulatory, Healthy Planet, Compass Rose, and/or Value-Based Analytics
• Strong expertise using

• Demonstrated knowledge using some of the following tools: •

• Relocation to Madison, WI, is not required
• Travel is not required at this time

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Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.