Senior Business Systems Analyst, AI Enablement
About the role
About AbbVie
Business Relationship Management
- Partner closely with Development Sciences business stakeholders, dossier management, Regulatory Affairs, and IT to understand strategic objectives, operational needs, pain points, and opportunities for AI-enabled process improvement.
- Build and maintain trusted relationships across business, data, technology, and digital teams.
- Serve as a primary point of contact for AI-related business discussions within assigned functional areas.
- Support creation of value assessments, business cases, and prioritization recommendations.
- Perform additional responsibilities as assigned to support the broader Development Sciences team and organizational objectives.
Requirements Management
- Elicit, analyze, document, and manage business, functional, and non-functional requirements.
- Translate business needs into actionable user stories, process flows, business requirements documents, and acceptance criteria.
- Facilitate alignment between business stakeholders and AI engineering teams.
- Ensure requirements are complete, clear, and suitable for delivery teams.
AI Program and Project Support
- Support AI initiatives throughout the software development lifecycle.
- Participate in project planning, backlog refinement, release planning, testing activities, and adoption planning.
- Coordinate with technical teams to ensure delivery and capabilities meet business expectations.
- Assist with issue management, risk identification, change management, and stakeholder communications.
- Collaborate with AI engineering and product teams to assess solution feasibility, business value, risks, and implementation considerations.
- Ensure AI solutions align with applicable policies, procedures, privacy requirements, and quality standards.
- Support development of adoption strategies, communications, training materials, and user enablement activities.
Qualifications
Required
- Bachelor's Degree in Information Systems, Computer Science, Life Sciences, or related discipline plus 5 years' experience; Or Master's Degree plus 4 years' experience.
- Respective years of experience in business systems analysis, business systems consulting, product ownership, project delivery, technology consulting, or related disciplines.
- Experience gathering and documenting business and functional requirements.
- Experience facilitating stakeholder discussions and translating business needs into technology solutions.
- Experience partnering with GxP or regulated environments.
- Experience partnering with AI engineers, product managers, and digital teams.
- Experience supporting enterprise software delivery initiatives.
- Strong analytical, communication, and relationship management skills.
- Understanding software development lifecycle methodologies, Agile practices, and modern product delivery approaches.
- AI Knowledge Requirements - the successful candidate is not expected to be a machine learning engineer, software engineer, or data scientist, but must demonstrate practical understanding of:
- Generative AI concepts and enterprise use cases.
- Large Language Models (LLMs), Prompt engineering concepts, Retrieval-Augmented Generation (RAG), AI copilots and agentic AI concepts, Machine learning fundamentals.
- AI governance and responsible AI practices.
- Data quality, privacy, and security considerations.
- AI implementation risks and limitations.
- Must be capable of discussing AI capabilities with technical teams and translating those capabilities into business value for stakeholders.
Preferred
:
- Experience supporting AI, analytics, digital transformation, or automation initiatives.
- Pharmaceutical, biotechnology, healthcare, manufacturing, or regulated industry experience.
- Familiarity with cloud-based AI platforms and enterprise AI services.
- Experience supporting change management and technology adoption activities.
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolutediscretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html
Not included in the source posting: benefits.
Skills
Who can apply
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