Senior Associate, Change Management Executive, Customer Centre, Group CSH
DBS Bank
East, SingaporePosted 10 days agoDiscoveredMatch locked
Full TimeCustomer Services Jobs
About the role
Role Overview: Develops and implements strategy to enhance user experience across the different touchpoints in Customer Centre. Drive continuous improvement in customers' experience and lead to service excellence. Roles & Responsibilities: Help develop and implement customer obsession strategies that enhance customer experience and drive positive outcomes. Gather and analyse data and trends, using
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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