
Senior AI Engineer, Voice Platform
About the role
Role Overview
Key Responsibilities
• Design, build, and optimize real-time speech-to-text pipelines (streaming ASR, VAD, audio processing)
• Improve transcription accuracy through context injection (user names, teams, custom vocabulary, language detection)
• Develop and maintain LLM-powered post-processing (grammar correction, filler removal, mention resolution, formatting)
• Build voice-to-action systems that parse natural language into structured workspace commands
• Evaluate, benchmark, and integrate ASR models (Whisper, AssemblyAI, Fireworks, etc.) for cost, latency, and accuracy
• Collaborate with product and platform teams to ship voice features across MAX Desktop, Mobile, Web, and Browser Extension
• Explore multimodal AI capabilities (screen + voice + text) for next-gen assistant experiences
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