Senior Accounting Team Lead (OTC) with German

Infosys Bucharest

• Hybrid 3/2

We are looking for candidates with:

Fluent German (min. C1) and very good English (min. B2) - essential for client communication purposes Minimum 3-4 years of experience in OTC / Order to Cash / Finance & Accounting Previous experience in a team lead or coordinator role Strong understanding of OTC processes (cash application, collections, deductions, etc.) Strong communication skills and a customer-oriented mindset Experience in an SSC/BPO environment will be an advantage University degree (preferred) Willingness to travel occasionally to client locations Ability to quickly learn and implement new systems/ERP solutions within the team Strong prioritization and organizational skills

Your responsibilities:

Team leadership & process coordination:

Leading and supporting a team within the OTC domain Monitoring team performance and ensuring delivery against SLAs and KPIs Onboarding, training, and development of team members Acting as a point of contact for internal stakeholders Building and maintaining effective relationships with client representatives Ensuring process compliance and maintaining up-to-date documentation

Process improvement:

Identifying areas for improvement and supporting the implementation of changes Ensuring adherence to internal controls and quality standards Setting and monitoring team targets

What we offer:

Long-term and stable cooperation; Benefit platform; Organized training sessions during the first weeks and further upskilling courses (online, with our experts); 22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year; Modern, cozy and central location in Bucharest; Teamwork in a multicultural environment; Medical subscription and life assurance.