Senior Account Manager
About the role
At Iress, we make things happen
Build your career at Iress!
Some of the amazing things you’ll be involved in
- Own a portfolio of strategic Trading clients, building trusted relationships from operational and execution teams through to executive leadership.
- Develop clear account plans and a proactive engagement rhythm, including relationship reviews, executive briefings and business or steering meetings.
- Protect and grow recurring revenue through strong retention, renewals, increased product adoption, and relevant upsell and cross-sell opportunities.
- Lead or support commercial negotiations, licensing discussions and renewals; maintain a healthy, well-qualified pipeline and accurate forecasts.
- Help clients implement, embed and optimise GTMD products - translating product features, releases and technical concepts into business value.
- Bring the right Iress teams together to progress client projects, resolve complex issues and deliver on commitments.
- Share client and market insight with Product & Development and other teams to inform product improvements, propositions and go-to-market activity.
- Build your network across the financial markets industry, stay close to trading trends and contribute to a collaborative, high-performing commercial team.
What you will bring
- Demonstrated success in account management, relationship management or a comparable commercial role in financial services or financial markets technology.
- A strong understanding of trading environments, including relevant business practices, workflows and technology needs.
- Experience working with funds management, asset management, broking or related financial markets organisations.
- A track record of retaining clients, growing revenue, expanding solutions and delivering against commercial targets.
- Confidence building relationships and influencing stakeholders at all levels, including senior executives; strong negotiation, presentation and communication skills.
- Commercial and financial acumen, with the judgement to connect client priorities to sustainable outcomes for both the client and Iress.
- The ability to coordinate cross-functional teams, navigate complex issues and keep multiple stakeholders and priorities moving.
- A disciplined, organised approach to account planning, CRM, pipeline management and forecasting.
- Curiosity about products, technology and market developments, with the ability to explain complex ideas in clear, relevant terms.
- A practical, adaptable and client-first mindset, underpinned by integrity, accountability and a commitment to strong service.
Why work with us?
- 8 additional paid days per year to extend your weekends
- Hybrid working
- Generous cash bonus for every successful referral
- Starting school leave - 8.5 days of leave to assist your children with the transition to school
- Up to 26 weeks' paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work
- 3 days' paid leave per year to participate in charity initiatives
- Discounted health insurance premiums
- Access to learning and development programs through LinkedIn Learning
Iress is committed to fostering a welcoming and inclusive culture. We strongly believe that diversity is what makes our teams and our products succeed.
Our people have different experiences, skills, perspectives and beliefs and everyone's uniqueness is valued and celebrated. Our hiring decisions are never based on sexual orientation, race, gender identity, religion, disability, citizenship, marital or family status and age. Even if you feel you don't meet all of the requirements of the role, we would still like to hear from you!
We're also proud to be globally recognised as a WORK180 Endorsed Employer that promotes and supports all women in the workplace. For more information about what we do, our people and values, please visit iress.com/join-us/careers .
Employment Type
Employee
Time Type
Not included in the source posting: about the role, qualifications, benefits.
Skills
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