Sales Force Effectiveness Professional
Roche
Sant Cugat del VallèsPosted 12 days agoDiscoveredMatch locked
Full time1+ years exp
About the role
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
As a
Sales Effectiveness Analyst (CRM Support)
, you will serve as a core technical analytics and field enablement resource within the Commercial Excellence subchapter. Reporting hierarchically to the Commercial Excellence Lead and receiving functional direction from the Sales Effectiveness Specialist, your mission will be to build interactive BI dashboards, perform data quality audits, generate standard performance reports, and deliver hands-on CRM sales support to enable field excellence.
• BI Dashboard Engineering & Maintenance
Design, build, publish, and maintain interactive commercial analytics dashboards (Power BI / Salesforce) tracking sales performance, pipeline metrics, and conversion rates.
•
Data Quality Auditing & Error Controls
Execute routine data audits and validation checks across commercial data sets to detect anomalies and enforce data entry rules ( Calidad e Integridad de la Información ).
•
Operational CRM Sales Support & Field Enablement
Provide direct operational and workflow support to field sales representatives, assisting with opportunity tracking, account updates, and CRM query resolution.
•
Standard Commercial Reporting
Generate, format, and distribute standard weekly and monthly sales reports for Sales Leadership, Marketing, and Customer Service.
•
Process Mapping & Documentation Support
Assist the Senior Specialist in mapping commercial workflows between Sales, Marketing, Technical Service, and Finance, while documenting standard operating procedures.
•
Pipeline & Activity Analytics
Analyze lead-to-opportunity conversion rates, activity volume, and customer engagement metrics to highlight key trends and insights.
• Education
University degree in Business Administration, Economics, Engineering, Statistics, Data Analytics, or a related field.
•
Experience
1 to 3 years of hands-on experience in data analytics, commercial reporting, business intelligence, or sales operations.
•
Technical Expertise
Proficient with BI visualization tools (Power BI, Tableau), advanced Excel / data modeling, and familiar with CRM platforms (Salesforce).
•
Core Competencies
Strong numerical acumen, rigorous attention to detail, customer-service orientation, and a collaborative mindset.
•
Languages
Fluent in both Spanish and English.
• Impactful Work
Contribute directly to commercial decision-making and field success within a global leader in healthcare and diagnostics.
•
Professional Growth
Opportunities for continuous learning, cross-functional collaboration (across Sales, Marketing, Technical Service, and Finance), and career advancement within Commercial Excellence.
•
Collaborative Environment
Work alongside a supportive team dedicated to innovation, high standards, and empowering healthcare solutions.
Who we are
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
Not included in the source posting: benefits.
Skills
power-bisalesforceexceltableau
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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