Sales Customer Service Representative (CSR) - Remote

• Answer incoming calls

• Initiate outbound calls

• Create interest in reverse mortgage program

• Qualify customer to meet program guidelines (AGE, LTV, Homeowner) scripted

• Transfer interested and qualified customer to sales team

• Create appointments for follow up

• Mail information packets to customers

• Update the Sales CRM with notes of each transaction

• Basic computer skills (MS Office), 10-key, and Soft phone

• Customer service background

• Basic understanding of the reverse mortgage product

• Mortgage industry knowledge

• Bilingual a plus

• Organized, performance driven

• Excellent communication skills, both written and verbal

• Training will be held in the Houston office.

• Working in a growing and dynamic industry

• Full benefits: Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts

• 401(k) with company match

• Paid time off

• This is an hourly non-exempt role

• Target base salary range is $20 per hour which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program via commissions that is based on individual performance.

• LBF is an EEO/AA/Vet/Disabled Employer

• Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites, set the estimated salary, not Longbridge Financial .

Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice. At Longbridge, we love seniors and we're passionate about helping them unlock the power of one of their greatest assets - their home equity. As a leading provider of home equity solutions for seniors, we're committed to helping older homeowners make the most of what they've worked hard to build, so they can live the retirement they imagined. And we don't just do it well, we do it really well. With an "Excellent" rating on Trustpilot and over a thousand customer testimonials, we've earned a reputation for making it easy and stress-free to access home equity - with guidance every step of the way. But it's not just our customers who love us - our team does, too! We've been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins.