Retail Shop Manager on Duty, Highland Park
OUR STORY
SoulCycle and Equinox Hotels
OUR CODE
high performance living
disruptive approach
dream big
sweat the details
110%
help each other
what’s next
humility
team approach
Job Description
Retail Shop Managers-on-Duty
.
Responsibilities include, but are not limited to the following
SALES & SERVICE:
- Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)
- Coaches and develops Style Advisors in selling tactics, tools and understanding key business metrics
- Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox
- Maintain knowledge of all club and Shop services, programs and products
OPERATIONAL EXCELLENCE:
- Understands and upholds all loss prevention and inventory management policies on a consistent basis, and ensures total team adherence to these same policies
- Ensures both personal and team comprehension of all communication and training materials, and timely/accurate completion of all assigned operational tasks
- Assists Regional, District and/or Area Shop Manager with hiring, training, coaching and development of Shop staff
- Assists Regional, District and/or Area Shop Manager with scheduling and shift coverage
PRODUCT & PRESENTATION:
- Ensures that both The Shop and the Shop staff is reflective of the company brand standards; i.e., through proper execution of merchandising and marketing direction, and through adherence to The Shop dress code
- Enforces and maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms
PROFESSIONAL DIMENSION:
- Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
- Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit
- Complies with and enforces all company policies and procedures; embraces and supports company initiatives
- Communicates clearly and effectively at all levels with both tact and diplomacy
Qualifications
To successfully perform in this role, the individual should meet the following minimum requirements and qualifications:
- Proven leadership ability, and the ability to take direction
- Experience in a customer service business; preferably in retail
- Hardworking and diligent, possessing both honesty and personal integrity
- Excellent time management, organizational, problem solving and communication skills
- Ability to utilize new techniques and ideas
- Be available to work a varied schedule, based on the needs of our unique retail business
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE
- We offer competitive salary, benefits, and industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
Not included in the source posting: benefits.
Who can apply
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