Remote Automotive Diagnostic Specialist
Summary
Key Responsibilities
- Create initial repair plans prior to customer appointments by reviewing submitted DTCs, vehicle symptoms, and customer complaints. Determine likely causes and recommend next diagnostic or repair steps.
-Support field technicians and partner shops in executing complex repairs, including module programming, HV system handling, and ADAS calibrations. -Engage directly with partner shops through RepairWise 's electronic RO system - document findings, provide repair direction, and ensure timely status updates within the platform. -Work closely with remote service advisors to align on repair strategy, customer communication, and documentation accuracy. -Ensure repairs follow OEM warranty guidelines and field actions. Document and flag any non-compliance or deviation.
Qualifications: -3-5 years of automotive diagnostics experience (including dealership or remote service technician roles) -Strong understanding of DTC diagnostics, CAN bus systems, and module programming -Comfortable working in digital platforms and remote diagnostic environments -Excellent written communication and documentation skills -OEM-specific training and/or ASE certifications preferred -Experience with VinFast, Tesla, or similar EV platforms is a plus
Originally posted on Himalayas
Not included in the source posting: about the role, qualifications, benefits.
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.