Region Relationship Banker 1, Shelton, CT
About the role
It Starts Here
The Difference You Make
Webster Bank, a division of Santander Bank, N.A.
This role functions as an individual producer to assist the team in achievement of sales, service, and operation goals for the Region Banking Centers. This position is designed to support multiple banking centers within the region. The role will process all customer-related financial transactions in accordance with the rules, regulations, and guidelines of the bank. Additionally, this role uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service as well as develop and maintain a strong partnership with various business segments through collaboration and communication.
- Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
- Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
- Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
- Expected to achieve/exceed both individual and team goals in sales, service, and operations.
- Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.
- Ability to adapt to business needs with scheduling and supporting banking centers within a Region.
- Responsible for building strong relationships with the banking center teams they support, as well as collaborative partnerships with business lines.
What You Bring
Education
- H.S. Diploma or General Education Degree (GED) required
- Advanced degrees (Associates and/or Bachelor's)
Qualifications
- 0-2 years customer service and needs-based banking sales experience preferred
- Self-starter and highly motivated.
- Working knowledge of all products and services.
- Keeps current with all systems used for branch transaction processing.
- Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.
Certifications
- No Certifications listed for this job.
It Would Be Nice For You To Have
- Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Work Authorization & Sponsorship
What Else You Need To Know
Base Pay Range
We Value Your Impact
Risk Culture
EEO Statement
To Do Next
Not included in the source posting: about the role, benefits.
Skills
Who can apply
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