RC-REGULATORY COMPLIANCE-QMS - CA-Veeva-Senior

• Configure, customize, and deploy Veeva Vault QMS modules including Deviations, CAPA, Change Control, Audit Management, Quality Risk Management (QRM), Supplier Quality and Complaints, ensuring alignment with client-specific quality processes and regulatory requirements.

• Design and implement workflows, object lifecycles, security roles, and page layouts and reports aligned with client quality processes to support scalable and compliant quality operations.

• Collaborate with Business, Quality, IT, and Validation teams to translate functional requirements into compliant Vault configurations

• Support data migration activities using Vault Loader and APIs, ensuring data integrity and traceability

• Design and support system integrations between Veeva Vault and enterprise systems (SAP, LIMS, MES, DMS, etc.)

• Author and maintain comprehensive system documentation, including configuration specifications, design documents, validation protocols (IQ/OQ/PQ), and user guides.

• Provide expert-level troubleshooting and impact analysis, resolving system issues efficiently while minimizing disruption to business operations.

• Ensure system compliance with global regulatory standards including GxP, CSV/CSA, and 21 CFR Part 11, incorporating best practices in validation and audit readiness.

• Participate in release management activities, including change impact assessments, regression testing, and deployment planning across sandbox and production environments.

• Act as a trusted advisor to clients, offering strategic guidance on Vault QMS capabilities, roadmap planning, and optimization opportunities.

• Mentor junior developers and support knowledge sharing and capability building within the team.

• Bachelor's degree in computer science, Information Technology, or a related technical discipline.

• Proven proficiency in configuring the Veeva Vault platform, including objects, fields, roles, workflows, lifecycles, and reporting tools.

• Familiarity with Veeva APIs, Vault Loader, and other integration tools for data migration and system interoperability.

• Experience working in Agile/Scrum environments, contributing to iterative development and continuous improvement.

• Solid understanding of GxP compliance, CSV/CSA methodologies, and 21 CFR Part 11 requirements in validated environments.

• Strong analytical and problem-solving abilities, with excellent communication, client interaction, and documentation skills.

• 5-7 years of hands-on experience in Veeva Vault development (objects, workflows, lifecycles, security, reporting), with a strong focus on Quality Management System (QMS) modules.

• Strong understanding of QMS processes (Deviation, CAPA, Change Control, Audit, Complaints)

• Proficiency with Vault Loader, Veeva APIs, and release management practices

• GAMP 5 methodology and system development life cycle (SDLC)

• Ability to collaborate with cross-functional teams (QA, IT, Digital, Commercial, Manufacturing, Labs)

• Experience in client-facing roles, managing expectations and delivering solutions

• Strong communication and presentation skills

• Experience in IT project management and validation planning

• Ability to troubleshoot application issues and recommend solutions

• Proven ability to mentor junior resources

• Experience in training and cross-skilling resources

• Strong teamwork and collaboration mindset

• Veeva associate administrator level certification

• Exposure to business development activities and client engagement strategies

• Good knowledge of GxP regulations (FDA 21 CFR Part 11, EU Annex 11)

• Ability to create innovative insights and contribute to thought leadership

• Experience in process optimization and operational efficiency initiatives

• Ability to align technology with business transformation goals

• High attention to detail and analytical thinking

• Adaptability to changing regulatory and business environments

• Strong problem-solving and decision-making abilities

• Contribution to process optimization, accelerators, or reusable assets

• Exposure to AI/automation usage in regulated systems and governance considerations

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment with consulting skills.

• An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide.

• Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries

At EY, we're dedicated to helping our clients, from start-ups to Fortune 500 companies - and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around

• Opportunities to develop new skills and progress your career

• The freedom and flexibility to handle your role in a way that's right for you