Pursuit Deal Lifecycle Support

• Lead SSC support across the E2E contractual deal lifecycle, from discovery and pursuit solutioning to deployment, hypercare, and handover to operations.
• Act as the main bridge between Pursuit Support, Solution Design, Finance, Portfolio, Operations, and SSC SMEs to assess feasibility, identify constraints, and shape executable service solutions.
• Translate customer and commercial asks into clear SSC requirements, business process impacts, operational assumptions, and deployment needs.
• Provide high-level feasibility assessments covering operating model, tools, systems, infrastructure, resources, financial flows, trading structures, and cost allocation impacts.
• Support cost assessment and profitability decisions in close collaboration with Finance and relevant SSC functions, ensuring costs are visible, allocated correctly, and aligned with the proposed solution.
• Orchestrate SME engagement across Supply Chain functions to design, validate, and optimize contractual business flows that are scalable, standard, and sustainable.
• Identify capability gaps, non-standard requirements, and portfolio roadmap needs, while proposing pragmatic interim solutions to enable customer commitments when appropriate.
• Project manage contractual service deployments, ensuring clear milestones, phase-gates, ownership, risks, dependencies, status reporting, and smooth handover to operations.
• Drive continuous improvement by identifying opportunities to simplify processes, reduce cost, improve execution quality, and enhance customer experience.
• Bring structured insights and recommendations to management to support decision-making, prioritization, and portfolio evolution.
• Mentor junior team members and contribute to building standard practices, playbooks, and repeatable ways of working for pursuit and transition support.

• Bachelor's degree in Supply Chain Management, Business Administration, Engineering, Operations, or a related field.
• 5+ years of experience in Services Supply Chain, Customer Support, Services Delivery, Deal Pursuit, Transition Management, or related operational functions.
• Proven experience leading cross-functional initiatives, managing complex stakeholders, and driving execution in a dynamic global environment.
• Strong understanding of service operations, business process design, contractual delivery models, and financial impact assessment.
• MBA, PMP, ITIL, Lean Six Sigma, or similar certifications are a plus.

• Strong ownership mindset with the ability to lead independently and operate with autonomy.
• Excellent cross-functional collaboration and stakeholder management skills.
• Strong business acumen, customer mindset, and ability to connect commercial priorities with operational feasibility.
• Structured project management skills, including planning, risk management, dependency tracking, and executive reporting.
• Critical thinking and problem-solving skills, with the ability to challenge assumptions and propose pragmatic options.
• Analytical mindset with a focus on data-driven decisions, cost visibility, and continuous improvement.
• Strong communication skills, with the ability to simplify complex operational topics and influence stakeholders at different levels.
• Ability to navigate ambiguity, complexity, and global stakeholder environments.
• Growth mindset, curiosity, critical thinking, adaptability, and willingness to learn quickly.
• Positive attitude, resilience, and ability to turn constraints into actionable solution options.

• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The pay range for this role is $105,050 to $161,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview

[https://hpbenefits.ce.alight.com/]) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.