Program Specialist - Client Communications
About the role
Job Description
U.S. Bank is looking for a Client Communications Specialist to manage, coordinate and implement non-promotional client communication programs. The ideal candidate will combine strong program and project management skills with the ability to write, edit and review communications accurately, clearly and on-brand while seeking to provide the best client experience possible. This individual must be able to lead multiple, quick-paced projects with limited guidance, manage competing priorities and work effectively with key stakeholders and cross-functional partners.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Six or more years of related experience in marketing and marketing strategy with proven ability to deliver results
Preferred Skills/Experience
- Ability to lead projects and provide marketing that is data-driven, customer-centric, and relevant
- Proven ability to manage multiple projects and assignments that are completed on time and on budget
- Ability to collaborate with research teams and leaders to adapt strategies based on research findings and campaign results
- Able to lead contract negotiations with limited supervision and activate vendor relationships for the benefit of the Company and our brand
- Strong organizational, interpersonal and team building skills
- Excellent written and oral communication skills, including presentation skills
- Proficient computer navigation skills using a variety of software packages
- MBA or equivalent markers of high achievement are a plus
Location expectations
Benefits
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here .
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
Not included in the source posting: about the role, qualifications.
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.