Program Management Lead – Culture Transformation

Identify key culture stakeholders who will play a pivotal role in Kyndryl's commitment and ability to transform its culture, embrace and live The Kyndryl Way.

• Plan and execute change actions and readiness interventions that drive greater levels of commitment to The Kyndryl Way and driving habits adoption that lead to desired business growth.
• Ensure ongoing communication and updates on project progress and adopt an "interventionist mentality" to align needed resources when there are "blockers" to progress.
• Collaborate across the enterprise to develop and support integrated strategies and coordinated operational plans, including stakeholders responsible for but not limited to sales, business, operations, communications, marketing, engagement, experience, recognition, talent acquisition, learning and wellbeing.

Support Communications and Marketing teams to broadly share enterprise culture efforts, ensuring that culture change messages and tonality are fully integrated

• Leverage strong written and verbal communications skills to tailor messages for a variety of audiences
• Cultivate relationships with key stakeholder groups to identify success stories of Kyndryl's lived culture
• Drive creative ways of engagement on building towards the firm's culture vision

Work with Kyndryl leaders as well as Growth Habits Advocates across the enterprise to build belief and mindsets receptive to culture change, enable behavior and sustain culture change across countries and functions.

• Support creating thought leadership for the organizational culture change enablement strategy, design, and programming; bring innovative, cutting-edge approaches that go beyond the "typical" methodologies for culture change execution
• Build capability of stakeholders to adopt a human-centered change management approach as developed by the Transformation Office
• Enables best practices sharing among key culture influencers and stakeholders, including project outcomes with Transformation Office

Work with internal stakeholders to understand business issues, articulate opportunities, define success metrics, develop interventions, and implement solutions for complex, enterprise-wide projects - all to enable growth and culture-changing outcomes

• Raise issues or risks that could adversely impact the realization of The Kyndryl Way; Develop possible solutions and mitigation plans; Articulate key risks and mitigation plans to Kyndryl leadership
• Support and / or lead ad hoc project teams as required
• Builds organisational commitment needed to enable the Kyndryl Way.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience

•Proven track record of successfully managing complex IT projects or programs, preferably in a services business, with experience of working with customers across multiple project phases, industries and geographies •Expertise in cost & scope management, change control, and overall project governance •Experience in identifying and tracking dependent tasks across projects, proactively identifying and mitigating risks related to dependencies, and guiding effective staffing choices to leverage expertise and/or knowledge between projects •Proficiency with establishing program governance and management systems, managing interdependencies of various projects to develop a master schedule, cost benefit assessment and trade-off decisions, and asset and resource prioritization •Knowledge of business intelligence, data analysis, dashboards, business intelligence reporting, business metrics, and operational reporting •Ability to thrive in a dynamic agile environment, adapting to changing priorities while remaining outcome focused

Preferred Skills and Experience

•Project Management certification such as PMP (Project Management Professional) or PRINCE2 (Projects IN Controlled Environments) or PgMP (Program Management Professional) •Familiarity with Agile methodologies (e.g., Scrum, Kanban) and DevOps practices •Experience in managing vendor relationships and contracts