Professional Trainer (Any city, TX, US, 99999)

• Deliver engaging and interactive training sessions to new and existing call center agents and general training for other departments such as Claims and Provider Enrollment.

• Facilitate virtual training programs to enhance employee skills and performance.

• Adapt training delivery to various learning styles and needs.

• Design visually engaging and interactive training material and presentations for learners that meets modern adult learning principles and varied learning needs.

• Collaborate with LKI training team, SMEs, and account lenders to ensure training materials are effective and user-friendly.

• Provide post-training support and resources to learners and call center leadership.

• Assess training outcomes through surveys, feedback, and performance metrics

• Three (3) or more years of experience as a corporate/executive trainer or facilitator.

• Passion for training and desire to facilitate in a virtual classroom environment.

• Strong presentation and interpersonal skills.

• Experience with adult learning principles and learner engagement techniques.

• Demonstrable curriculum development, presentation, and instructional design skills.

• Strict, and sometimes, tightdeadlines for new business

• Remote opportunity with up to 25% travel required.

This position will accept applications until September 14, 2026.

The pay range for this position is $48,300.00 - $69,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits. Originally posted on Himalayas