Product Manager - Email Client Apps & Services

• Own and maintain the product backlog and product vision, prioritizing work that advances the roadmap and delivers measurable value.
• Drive the end-to-end product lifecycle across planning, execution, and future development, adapting methodologies and managing risks.
• Deliver new artificial intelligence features and capabilities within your products, capturing a significant opportunity to enhance productivity and user experience.
• Own application-specific AI use cases, including capabilities that detect and automate the management of risks related to data leaving the firm.
• Drive the adoption of AI-enabled capabilities across the employee population, contributing to the firm's broader adoption journey and mindset shift.
• Design employee-centric workflow automation that supports teams through their transformation journey.
• Partner with engineering teams to ensure roadmaps balance business delivery, technology enablement, and operational work.
• Define target outcomes and measure product performance against success metrics, tracking progress toward goals.
• Advocate for the needs of the product's customers by deeply understanding their workflows and priorities.
• Influence senior stakeholders, including Managing Directors, to align on priorities and drive execution across global teams.
• Conduct market research and monitor industry developments, translating implications into the product roadmap.

• Minimum of 10 years of experience in product management or a relevant domain area.
• Experience in a technology product management role within an enterprise environment.
• Demonstrated experience owning the delivery and roadmap for one or more products or services.
• Familiarity with common technical concepts, architectures, and cloud-based principles (hands-on development experience is not required).
• Understanding of the end-to-end software development process, including product strategy, customer engagement, architecture design, engineering, implementation, and operations.
• Understanding of software development methodologies and practices such as agile and scrum.
• Strong written and verbal communication skills, with the ability to articulate concepts to senior management and customers.
• Experience building cohesive partnerships and managing relationships with a variety of partners and stakeholders across global teams.
• Experience delivering roadmaps, product overviews, reports, backlogs, and documentation for enterprise technology solutions.

• Experience delivering artificial intelligence or automation-enabled product capabilities.
• Experience with product capabilities related to data protection or the detection of data-related risks.
• Experience in a product management context with an emphasis on data mapping and migrations.
• Knowledge of technology standards, industry trends, and emerging technologies, including artificial intelligence.
• Experience writing technical stories using industry-standard tools and notations (e.g., Jira/Confluence).

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.