Product Associate, Liquidity & Account Solutions

• Analyze client usage and performance data to generate insights that inform product priorities, reporting enhancements, and measurable business outcomes.
• Manage defined analytics and reporting initiatives from concept through requirements gathering, delivery coordination, and post-release validation.
• Document clear business requirements and success measures, ensuring traceability from client needs to delivered functionality.
• Coordinate cross-functional delivery activities with technology and operations partners to support timely and quality releases.
• Monitor key performance indicators and trends to identify emerging usage, balance, and revenue patterns and escalate insights to product leadership.
• Support go-to-market readiness by preparing launch materials, enablement content, and follow-ups to validate adoption and product performance.
• Partner with sales coverage, implementation, and client service teams to refine use cases, metrics, and client narratives that support product growth.
• Advise internal stakeholders on solution details to support smooth implementations and effective responses to client inquiries or escalations.
• Maintain product documentation and best practices, sharing updates through established channels and contributing to periodic training.
• Identify risks, issues, and control gaps, track remediation actions, and participate in post-implementation reviews to strengthen product governance.

• 3+ years of experience in cash management, liquidity, or treasury-related product management, product delivery, or product implementation within a complex organization.
• Demonstrated experience delivering data mining or analytical initiatives that informed product decisions, client outcomes, or measurable business impact.
• Experience analyzing data and translating findings into stakeholder-ready outputs (for example, written summaries, reporting packs, or dashboards).
• Experience documenting business requirements and coordinating delivery with technology and operations teams.
• Ability to collaborate effectively across sales, implementation, client service, operations, technology, risk, compliance, and legal stakeholders.
• Strong written and verbal communication skills, including translating discussions into decisions, actions, risks, and issues.
• Strong organizational skills with the ability to manage multiple priorities, track actions to closure, and meet deadlines.
• Proficiency in Microsoft Office applications, including Excel and PowerPoint.
• Bachelor's degree or equivalent experience.

• Experience supporting digital cash management channels, client reporting tools, or reporting product enhancements.
• Familiarity with payments and reporting standards (including ISO 20022, MT, and BAI2).
• Experience using reporting and data tools (for example, Business Objects or Microsoft Access).
• Experience building automated reporting solutions (for example, Excel macros or comparable automation).
• Experience operating within a global product team across multiple regions and time zones.
• Experience supporting formal launch readiness routines and post-release performance reviews.
• Willingness and ability to travel as needed (frequency to be confirmed).

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.