Process Associate
HCLTech
Colombo, Western, Sri LankaPosted about 2 months agoDiscoveredMatch locked
Full-time
Job Summary
An associate is a mid-level professional responsible for a variety of tasks within an organization.
Key Responsibilities
- Responsible for generating customer Invoices,
- Reconcile Customer Accounts To Ensure That All Payments Are Correctly Applied And Any Discrepancies Are Resolved Promptly
- Responsible For Maintaining Accurate Records Of All Cash Application Transactions. This Includes Updating Customer Accounts, Generating Reports On Cash Application Activities, And Ensuring That All Records Are Up-To-Date And Accurate
- Responsible For Providing Excellent Customer Service By Addressing Any Cash Application-Related Inquiries Or Concerns From Customers
- Work Closely With Other Departments, Such As Accounts Receivable And Customer Service, To Resolve Any Issues Related To Cash Application
Skill Requirements
Strong Written And Verbal Communication Skills
- Customer Service Orientation And Service Mindset
- Ability To Analyze Operational Workflows And Suggest Improvements
- Familiarity With Data Management Across Multiple Systems And Databases
Not included in the source posting: about the role, benefits.
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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